Ministry of Government and Consumer Services
Ontario Seeking Feedback on Additional Changes to Travel Industry Act
Toronto, ON – July 10, 2017
Vacations should be relaxing, and planning one should be too. Ontario has taken steps to help people make informed decisions when booking travel by increasing consumer protection and transparency.
As of January 1, 2017, Ontario travel agents and wholesalers are now required to display the total cost, including all taxes and fees, in any advertisements that include price of travel. All-in pricing reduces confusion and prevents surprises for consumers who purchase travel services in the province, such as all-inclusive vacations.
To help further protect consumers buying travel services and reduce burden on businesses, the government is looking for feedback on possible additional changes to requirements for Ontario travel agents and wholesalers. To participate in the consultations visit ontario.ca/TravelActReview before July 24, 2017.
Strengthening consumer protection is part of our plan to create jobs, grow our economy, and help people in their everyday lives.
Listen to the audio below: