Ministry of Transportation
Province Improving Customer Service and Convenience This Spring
Toronto, ON – February 21, 2018
Ontario is introducing Wi-Fi on GO trains and buses, and launching an improved GO Transit website and trip planner, making it easier and more convenient for commuters and families to use GO Transit.
As a first step towards introducing Wi-Fi service on all GO Transit vehicles, Metrolinx will test the service on two GO trains and four GO buses to examine service quality and collect feedback from transit users. Free Wi-Fi is already available at the majority of GO stations and bus terminals across the system.
This March, Metrolinx will also launch a new, easy-to-use GO Transit website. The website will provide a better customer experience through new features including an improved trip planner, updated fare calculator, and enhanced service and station information to help people plan their trips.
These improvements will make using public transit easier and more convenient for commuters and families. Increasing public transit ridership also plays an important role in reducing greenhouse gas emissions and managing congestion on Ontario roads.
Making public transit more convenient is part of Ontario’s plan to create fairness and opportunity during this period of rapid economic change. The plan includes a higher minimum wage and better working conditions, free tuition for hundreds of thousands of students, easier access to affordable child care, and free prescription drugs for everyone under 25 through the biggest expansion of medicare in a generation.
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